Refund policy

Because we sell digital goods — license keys and subscription activations — orders cannot be “returned” the way physical products can. Instead, this policy focuses on what matters: making sure what you bought actually works. If it doesn’t, we replace it free or refund you in full.

• A license key fails to activate against the official vendor’s servers, and a replacement key also fails.
• A subscription cannot be redeemed, or its benefit doesn’t appear on your account during the term you paid for.
• An order is never delivered, or is significantly delayed beyond the delivery window stated on the product page.
• You were charged more than once for the same order, or charged for an order that was never confirmed.

• You changed your mind after a working key was delivered and revealed or used.
• The issue was caused by incorrect fulfillment inputs you provided (e.g. a typo in a target URL or the wrong account handle).
• You request a refund after using a significant portion of a subscription period, where the service worked as described.
• The product worked as described but is incompatible with your setup in a way clearly stated on the product page (e.g. region or system requirements).
• A drop in a social-growth metric that is already covered by the product’s refill guarantee (we refill rather than refund in this case).

For license keys and activations, we’ll usually offer a free replacement first, since it’s the fastest way to get you what you paid for. If a replacement can’t resolve the issue, we refund in full — no friction, no guilt-trips.

1. Reply to your order email, or email support@keybeen.in with your order ID.
2. Tell us what went wrong — a short description is fine. A screenshot of any activation error helps us resolve it in one reply.
3. We’ll acknowledge your request and respond with a resolution within our support hours.

Please raise activation or delivery issues within the warranty window shown on the product page (commonly a few days for keys, and the full term for subscriptions). Reporting promptly gives us the best chance to replace or refund quickly.

Approved refunds are issued to your original payment method. Once we initiate a refund, the credit typically appears within 5–10 business days, depending on your bank, card issuer or wallet provider. We’ll confirm by email when it’s initiated.

If something’s wrong, please contact us first — we can almost always resolve it faster than a bank dispute. Filing a chargeback before contacting us may delay resolution while the payment provider investigates.

Need help with a refund or replacement? Email support@keybeen.in or visit our support page. This policy sits alongside our Terms of Service.