Terms of service

KeyBeen (“KeyBeen”, “we”, “us” or “our”) operates the website keybeen.in, an India-based marketplace for genuine software licenses, digital subscriptions and related digital services. You can reach us any time at support@keybeen.in.

These Terms of Service (“Terms”) form a legally binding agreement between you and KeyBeenand govern your access to and use of our website, products and services (together, the “Service”).

By browsing keybeen.in, creating an account, or placing an order, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy and Refund Policy. If you do not agree, please do not use the Service.

• You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase.
• If you are buying on behalf of an organisation, you confirm you are authorised to bind that organisation to these Terms.
• You agree to provide accurate, current and complete information at checkout — including any fulfillment inputs such as an email address, account handle or content URL.

All prices are listed in Indian Rupees (₹) and, where applicable, are inclusive of Goods and Services Tax (GST). A GST invoice is issued with every order.

• An order is confirmed only after successful payment authorisation. We may decline or cancel an order in cases of suspected fraud, pricing errors, or stock unavailability — in which case any amount charged is refunded in full.
• Promotional prices and discounts are time-limited and may be withdrawn at any time before an order is placed.
• In the rare event of an obvious pricing error, we reserve the right to cancel the affected order even if it has been confirmed, with a full refund.

Payments are processed by third-party, PCI-DSS compliant payment gateways supporting UPI, cards, net-banking and wallets. We do not store your full card details. By paying, you authorise the gateway to charge the applicable amount. Your bank or provider may apply its own terms.

Products are delivered digitally — typically by email and in your order history — within the delivery window stated on each product page. Most license keys arrive within minutes; some subscriptions and social-growth services are fulfilled gradually.

If an order is significantly delayed beyond the stated window, you may claim a refund under our Refund Policy. It is your responsibility to provide a correct email and accurate fulfillment inputs; orders cannot always be redirected once fulfillment has begun.

Software keys and subscriptions we sell are genuine and activate against the original vendor’s servers. Your use of any product is additionally governed by the license terms, EULA and acceptable-use policies of the original vendor (e.g. Microsoft, Adobe, Google).

• Licenses are for your own use. Reselling, redistributing or sub-licensing keys is not permitted.
• Region-locked products (e.g. certain streaming subscriptions) work only where stated on the product page.

Subscriptions are sold for the fixed duration shown on the product page and are redeemed on your own account — we never require your password. There is no auto-renewal; access simply ends when the term expires unless you place a new order.

You agree not to:

• Use the Service for any unlawful, fraudulent or abusive purpose.
• Resell products purchased from us, or use them outside the vendor’s license terms.
• Attempt to gain unauthorised access to, disrupt, or reverse-engineer the Service, or use bots to scrape or place bulk orders.
• Provide false information, fraudulent payment details, or another person’s account details without authorisation.

You can check out as a guest. If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. We are not responsible for orders placed by anyone you have shared access with. Notify us immediately of any unauthorised use.

The KeyBeen name, logo, website design, text and graphics are our property or licensed to us, and are protected by applicable IP laws. All third-party trademarks and product names belong to their respective owners and are used for identification only; their appearance does not imply endorsement.

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties not expressly stated here. We do not warrant that the Service will be uninterrupted or error-free, or that any third-party vendor platform will remain available for the duration of a subscription.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill. Nothing in these Terms limits liability that cannot be excluded under applicable law, including the Consumer Protection Act, 2019.

You agree to indemnify and hold KeyBeenharmless from any claims, damages or expenses arising from your breach of these Terms, your misuse of a product, or your violation of a vendor’s license terms or any law.

These Terms are governed by the laws of India. Subject to the grievance process below, the courts at the seat of our registered office in India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

In accordance with the Consumer Protection Act, 2019 and applicable IT rules, complaints may be addressed to our Grievance Officer at support@keybeen.in. We aim to acknowledge every complaint within 48 hours and resolve it within a reasonable period.

We may update these Terms from time to time. The “last updated” date reflects the latest revision, and material changes will be highlighted on this page. Continued use of the Service after an update constitutes acceptance of the revised Terms.

Questions about these Terms? Email support@keybeen.in or visit our support page.